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Sustaining Competitive and Responsible Enterprises (SCORE) Phase IV - Global

eval_number:
1085681
eval_url:
https://webapps.ilo.org/ievaldiscovery/eval/1085681
lessons_learned:
themes:
theme:
Planning and programme design
category:
Organizational issues

comments:
ILO (also in the context of other productivity-ecosystems related projects) and SCORE implementing partners in countries of SCORE service-delivery
challenges:
Some of the indicators collected on enterprise improvement processes have not been clearly described and therefore can be interpreted in different ways. This is challenging comparative analysis of results of such improvement processes. Employment effects need to be interpreted against quality of work aspects and sustainability of production and service delivery aspects. Enterprise improvement processes may well mean a decrease of employment.
success:
The SCORE M&E database is rich of information allowing interesting analytical work, though caution is needed in generating and use of data
context:
Results of enterprise improvements may take many different forms and require contextualised analysis. Agreement on interpretation of indicators is needed by the actors using these M&E data
description:
Bottlenecks and limitations in interpreting particularly the quantitative KPIs in the SCORE M&E database, show that not all quantitative indicators can be collected in a reliable way and subsequently aggregated and analysed. This may call for a simpler and more qualitative set up these KPIs. And particularly the employment related indicators, may not be appropriate to measure effects and impact of SCORE services at the specific enterprise level.
administrative_issues:
With less means of project and administrative support for SCORE monitoring beyond the current project, it is desirable to simplify the system for central monitoring by ILO and allowing use of the systems by others according to their own needs and criteria (possibly against payment).
url:
https://webapps.ilo.org/ievaldiscovery/lessons/1104205

location:
country:
Global
region:
Global

country:
Tunisia
region:
Africa

eval_title:
Sustaining Competitive and Responsible Enterprises (SCORE) Phase IV - Global
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