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Promoting Sound Industrial Relations at the Workplace and Strengthening the Capacity of Industrial Relations Actors in Viet Nam: Phase 2 - Final Evaluation

eval_number:

1177

eval_url:

https://webapps.ilo.org/ievaldiscovery/eval/1177

lessons_learned:

themes:

theme:

Communication/media strategy

category:

Organizational issues

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comments:

N/A

challenges:

N/A

success:

N/A

context:

N/A

description:

Effective communication whether one-way, two-way or multi-channel based on the needs of partners is an essential factor in producing meaningful results. A project of this type requires regular communication with IRASC's, PWT's and bargaining teams at enterprise level. One-way communication in the form of regular electronic and or print newsletters from the project headquarters to the field and regular reports from the field to the project, as well as regular two-way communication by telephone and more field visits, would have contributed to improved performance monitoring Communication on IR matters with the wider community was lacking. Some media activities were conducted on particular issues as, for example, promoting the work of IRASCs, but the project design did not provide for awareness raising on industrial relations issues in general. More, for example, could have been done to educate journalists on IR issues and encourage them to report on industrial relations situations as public interest items rather than as technical matters of interest to a minority.

administrative_issues:

N/A

url:

https://webapps.ilo.org/ievaldiscovery/lessons/170126

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location:

country:

Viet Nam

region:

Asia and the Pacific

---

eval_title:

Promoting Sound Industrial Relations at the Workplace and Strengthening the Capacity of Industrial Relations Actors in Viet Nam: Phase 2 - Final Evaluation