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Enhancing the labour administration capacity to improve working conditions and tackle undeclared work - Final evaluation

eval_number:

2744

eval_url:

https://webapps.ilo.org/ievaldiscovery/eval/2744

lessons_learned:

themes:

theme:

Programme implementation

category:

Organizational issues

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comments:

Ministries, Members of Parliament, donors…

challenges:

The complexity of the project mechanisms and the length of the transformative process, if not communicated powerfully and clearly, are likely to receive limited understanding support from key stakeholders.

success:

Taking stock of ILO assets and specific added value and integrating it in communication supports.

context:

Self-assertion is part of a process to achieve impactful communication, involving the promotion of ILO’s combination of expertise

description:

Deriving from the observation made in the previous lesson learned (finding 52), the identify, the values, the expertise provided by a project such as ELAC and implemented by an organisation such as ILO make a decisive factor of impactful communication; obviously as long as it create a strong added-value. And the evaluation has been able to verify the value is strong and rather unique. However, as much as technical experts are able to advocate to gather interest and mobilise funding, the need for professional support in communication has been capture by the evaluation. Communication is persuasive and impactful internally as it helps strengthen the organisational “self-confidence” by formulation the competence of an organisation and its staff in simple terms. It also helps the recognition of this expert beyond the “circle” of experts, so it gets understood by decision-makers that are not experts and who need to be educated, “impacted” before making strategic choices. Thus, it appears that a condition for the communication effort to produce effective results will involve ILO being assertive in clearing communicating on the various elements of its added-value: International and national expertise, mandate, country presence / knowledge / understanding / strategic formulation, acknowledgement and credibility from stakeholders, quality and relevance of its interventions.

administrative_issues:

N/A

url:

https://webapps.ilo.org/ievaldiscovery/lessons/232574

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location:

country:

Ukraine

region:

Europe and Central Asia

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eval_title:

Enhancing the labour administration capacity to improve working conditions and tackle undeclared work - Final evaluation