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Sustaining Competitive and Responsible Enterprises (SCORE) Phase IV - Global
- eval_number:
- 2347062
- eval_url:
- https://webapps.ilo.org/ievaldiscovery/eval/2347062
- lessons_learned:
- themes:
- theme:
- Small or micro - enterprises
- category:
- Enterprises
- comments:
- ILO Department of Enterprises / MSME Unit; SMEs; SCORE Trainers; Project Implementing Partners / Tunisian Sectoral Technical Centers
- challenges:
- No human dimension in Kaizen and other quality improvement programmes.
- success:
- SCORE offers innovations in development of the human dimension and staff participation in the production processes and decision-making in the SMEs, and hence, becomes a choice of training for implementing partners.
- context:
- The main implementation partners in Tunisia were the sectoral technical centers, such as CETTEX, PACKTEC, and CETIME. These centers possess recognized expertise in supporting businesses. They considered the SCORE programme complementary to the Kaizen programme (developed in cooperation with JICA over the past 20 years). The SCORE programme introduced a human dimension to its training, which Kaizen does not address.
- description:
- The sectoral technical centers (CTS) in Tunisia were implementing SCORE programme in the targeted companies that were already their clients. SCORE offers a development of the human dimension and staff participation in the production processes and decision-making in the SMEs, as an addition to the Kaizen programme.
- administrative_issues:
- SCORE Implementing partners, Resources, SMEs, Design
- url:
- https://webapps.ilo.org/ievaldiscovery/lessons/2347216
- location:
- country:
- Tunisia
- region:
- Africa
- country:
- Global
- region:
- Global
- eval_title:
- Sustaining Competitive and Responsible Enterprises (SCORE) Phase IV - Global
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