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Technical support to ESIS for improving and expanding access to health care services in India – A transition to formality - Final evaluation

eval_number:
3018
eval_url:
https://webapps.ilo.org/ievaldiscovery/eval/3018
lessons_learned:
themes:
theme:
Planning and programme design
category:
Organizational issues

comments:
International Labour Organization, Ministry of Labour and Employment (MoLE), Employee State Insurance Corporation (ESIC), Bill and Melinda Gates Foundation (BMGF), United Nations (UN) agencies, stakeholders in the domain of social health protection, Civil Society Organizations (CSOs), Workers’ Organizations (WOs) and Enterprise and Business Member Organizations (EBMOs).
challenges:
The lack of a ToC prevented the stakeholders from working together towards a shared vision.
success:
n/a
context:
The design reflected an urgency to respond to the labour reforms, and the perceived need to improve the performance of the largest contributory social health providing organization in India.
description:
The first phase of the project did not clarify the Theory of Change (ToC). Although the mid-term evaluation recommended that a ToC be articulated, this was not completed in the duration of the project. The lack of a ToC prevented a shared vision around which the stakeholders could work together.
administrative_issues:
The project design was of a very short duration, not recognizing the time it takes for organizational change. This might have been foreseen if a ToC had been prepared in the project design phase.
url:
https://webapps.ilo.org/ievaldiscovery/lessons/243754

location:
country:
India
region:
Asia and the Pacific

eval_title:
Technical support to ESIS for improving and expanding access to health care services in India – A transition to formality - Final evaluation
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