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Change Management to achieve impact with insurance - Phase II - Final evaluation
- eval_number:
- 3204
- eval_url:
- https://webapps.ilo.org/ievaldiscovery/eval/3204
- lessons_learned:
- themes:
- theme:
- Knowledge management
- category:
- Organizational issues
- comments:
- The middle and low-income customer segments.
- challenges:
- Not all projects had good access to digital and technological platforms
- success:
- Availability of digital platforms
- context:
- None
- description:
- The use of Digital and technological platforms enhance the quality, development and distributions of the products. Technology led to more clients enrolling in products such as the Riziki Cover using a USSD platform
- administrative_issues:
- N/A
- url:
- https://webapps.ilo.org/ievaldiscovery/lessons/245396
- location:
- country:
- Africa - regional
- region:
- Africa
- eval_title:
- Change Management to achieve impact with insurance - Phase II - Final evaluation
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