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Independent Clustered Evaluation of Vision Zero Fund projects in the global coffee supply chain

eval_number:
3102
eval_url:
https://webapps.ilo.org/ievaldiscovery/eval/3102
lessons_learned:
themes:
theme:
Tripartism & constituent partnerships
category:
Organizational issues

comments:
Project formulators and technical teams in charge of their implementation.
challenges:
It must be taken into account that connectivity is not the same in all places and this obviously makes virtual communication difficult. This caused, for example, that in the first virtual courses in Colombia aimed at coffee growers, the desertion rate was high, around 40%.
success:
However, faced with this circumstance, the alternative of redesigning the courses and offering them via Whatsapp, a virtual mechanism that coffee growers could access with simple cell phones, was very effective. Regarding the process of replicating what they have learned with the workers on their farms, the coffee growers do transmit the content they received, but with a different methodology than the one used by the ILO with them. This is done in an experiential, dynamic way, talking with the workers, touring the farm, not through presentations, given that the workers tend to have a low educational level and are used to operating physically; they cannot sit and read a presentation for long periods of time.
context:
Due to pandemic constraints, activities scheduled for field implementation were postponed and the Project modified some of its activities to allow for virtual implementation. The pandemic has had an impact on the mode of delivery of services provided by the Project. In 2020 and most of 2021, face-to-face activities, such as training courses or workshops and studies, were virtualized; and only at the end of 2021 and during 2022 were face-to-face activities resumed. This adaptation of the mode of provision has led to a positive externality: government institutions and coffee growers have acquired digital skills and competencies, albeit almost as a matter of obligation. Virtual training and, in general, virtual communication have made it easier to establish initial contact with new partners and institutions because it is quicker and easier.
description:
LL.1 Training and, in general, virtual communication have made it easier to establish contact with new individual and/or institutional actors because it is quicker and easier; it is a form of communication that arrived almost forced by the circumstances of the pandemic, and apparently to stay for a long time. However, it should be considered that connectivity is not the same in all places, which can make virtual communication difficult: in some areas, especially rural areas farther away from cities, there is no internet, it is intermittent or slow, or the people to whom the trainings are addressed do not have a computer. In addition, it is important to analyse the possible disadvantages of virtual training compared to face-to-face training in terms of the attention, retention and learning capacity of the participants.
administrative_issues:
This lesson learned is linked to project design and implementation processes.
url:
https://webapps.ilo.org/ievaldiscovery/lessons/246946

location:
country:
Inter-Regional
region:
Inter-Regional

eval_title:
Independent Clustered Evaluation of Vision Zero Fund projects in the global coffee supply chain
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