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Better Work Vietnam (Phase II) and Better Work Indonesia (Phase II) - Final cluster evaluation
- eval_number:
- 2061
- eval_url:
- https://webapps.ilo.org/ievaldiscovery/eval/2061
- good_practices:
- replication:
- -
- cause_effect:
- .
- themes:
- theme:
- Communication/media strategy
- category:
- Organizational issues
- context:
- -
- description:
- Better Work Indonesia (BWI) and Better Work Vietnam (BWV) aim to improve compliance with national and international labour standards and promote competitiveness in the countries’ apparel industry by assessing current workplace conditions and offering customized advisory and training services to factories to address their individual needs. The Better Work programme helps employers and workers to achieve compliance by building their capacity to work together toward solutions at the factory level.
As part of the phase II of BWI and BWV, the ILO capitalized on mobile technology and social media to improve communication between factory management and workers and for information and education activities. Some examples of specific strategies include the following:
• Using a bulk SMS service, factory managers in a pilot BWI program sent messages about Occupational Health & Safety (OSH), Factory Rules and Regulations and other relevant notices to workers’ mobile phones.
• In cooperation with Adidas, BWI also implemented a SMS based grievance reporting system that encouraged workers in 5 factories to anonymously share grievances directly with the company via anonymous text messages. The application is being scaled up by Adidas in other factories and other countries.
• BWV developed a mobile app on the Labour Code targeting managers. BWI made its labour law guide available as an e book on google apps.
• BWI developed an application to help workers calculate their wages
• Both BWI and BWV have a facebook page. BWI has attracted over 20,000 followers, the majority of whom it believes are workers.
- links:
- -
- indicators:
- -
- url:
- https://webapps.ilo.org/ievaldiscovery/practices/197815
- location:
- country:
- Indonesia
- region:
- Asia and the Pacific
- country:
- Viet Nam
- region:
- Asia and the Pacific
- eval_title:
- Better Work Vietnam (Phase II) and Better Work Indonesia (Phase II) - Final cluster evaluation
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