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Better Work Global – Phase IV - Final cluster evaluation

eval_number:

3191

eval_url:

https://webapps.ilo.org/ievaldiscovery/eval/3191

location:

country:

Inter-Regional

region:

Inter-Regional

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eval_title:

Better Work Global – Phase IV - Final cluster evaluation

recommendations:

date:

2023-01-16 00:00:00.0

themes:

theme:

Organizational issues

category:

Capacity building

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action_plan:

"In its new strategic phase, Better Work will strengthen its role as a knowledge and a digital innovation resource on the sector. This will be done in partnership with constituents to improve their access and capacity to use reliable, sex-disaggregated, actionable data regarding compliance with labour regulation, social dialogue, collective agreements, wages, and social security. In each country, Better Work will provide data and experience from enterprise services to illustrate how national policies affect factory-level practices. Better Work will become more agile in the use of digital technologies and a smarter mix of in-person and virtual practices. The programme will take advantage of technology and digitalization to support factory engagement to bring greater impacts and minimize disruptions in operations despite external factors such as COVID-19. Also to support accuracy and transparency in wages, Better Work will support the acceleration of digital wages where prioritized and, using technology-based solutions, unlock the direct sharing of wage compliance data for labour inspectorates to support strategic compliance interventions and wage protection. This would also include the creation of real time dashboards with factory services data on working hours, wage levels, areas of non-compliance for example on wage payment delays, under payment of wages and benefits, and gender pay gaps, as well as data on productivity. Such data would be shared broadly with constituents to support targeted action to improve compliance with national laws to better understand compliance trends and gaps."

management_response:

Partially Completed

progress:

Partially achieved

admin_units:

BETTERWORK

title:

Recommendation 5: Assess the opportunities provided by recent technological developments and invest in updating BW technological resources and technological skills of staff. The pandemic has demonstrated great potential for efficiency gains through the use of virtual tools, both in terms of management and in terms of programme implementation. Combined with the recommendations on capacity building and sustainability, there is great potential for the use of virtual tools by enterprise advisers to support national stakeholders as they commence taking over the factory assessment responsibility.
Several actions can be taken to implement this recommendation:
- Exchange experiences on the use of different tools and programmes for factory assessments across the BW countries. Select the approach deemed most suitable for virtual assessments, advisory services, and other activities, ensure that all BW offices have access to it, and ensure BW staff are trained to use it.
- Explore different tools that can support further improvements in data collection, analysis, data sharing and transparency to promote responsible sourcing. This can also include technology for workers (with accompanying training) that they can easily access to find information, for example about their rights and about available trainings.
- Engage national stakeholders in the purchase of the tools and related trainings. Namely, the national stakeholders taking over the assessments need to be able to use the tools to be in contact with BW staff.
- Explore how other tools have supported efficiency and effectiveness of the BW programme during the COVID-19 pandemic and exchange with other ILO units on their experiences. Identify which new technologies have been used (effectively) by the ILO and determine whether BW can benefit from them as well.

project_symbols:

GLO/17/55/MUL

url:

https://webapps.ilo.org/ievaldiscovery/recommendations/16572

information_source:

Country Office

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