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Stimulating innovation and impact insurance in Africa - Final evaluation

eval_number:

3331

eval_url:

https://webapps.ilo.org/ievaldiscovery/eval/3331

location:

country:

Africa - regional

region:

Africa

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eval_title:

Stimulating innovation and impact insurance in Africa - Final evaluation

recommendations:

date:

2026-05-13 00:00:00.0

themes:

theme:

Enterprises

category:

Social finance

---

comments:

This is linked to the issue of client sensitisation, awareness creation and education above. In addition in future projects, we can include interaction with regulators and getting them onboard for the loss assessment and disbursement processes.

management_response:

Action not yet taken

progress:

No implementation

admin_units:

ENTERPRISES

title:

Recommendation 6: Strengthen transparency and fairness in claims calculation Across countries, unclear payout calculations undermined trust and created community tensions. To build lasting confidence, governments, insurers, and regulators should ensure transparency by clearly communicating the process for determining claims, providing individualized statements to beneficiaries, and establishing effective grievance mechanisms. Participatory validation through cooperatives or community representatives can further enhance fairness and accountability.

project_symbols:

RAF/20/02/FRA

url:

https://webapps.ilo.org/ievaldiscovery/recommendations/2363608

information_source:

Head Quarters

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