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Towards an inclusive national social protection system and accelerating decent job opportunities for Syrians and vulnerable Jordanians

eval_number:

2366624

eval_url:

https://webapps.ilo.org/ievaldiscovery/eval/2366624

location:

country:

Jordan

region:

Arab States

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eval_title:

Towards an inclusive national social protection system and accelerating decent job opportunities for Syrians and vulnerable Jordanians

recommendations:

date:

2026-07-09 00:00:00.0

themes:

theme:

Organizational issues

category:

Planning and programme design

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action_plan:

This recommendation is primarily directed at the ILO’s internal management, governance, and oversight arrangements for future emergency aid interventions rather than at project outcomes or beneficiary-focused activities. It relates to institutional processes such as project-specific management frameworks, coordination modalities between the ILO Jordan Office and the ILO Regional Office for Arab States, staff continuity, strategic planning, and internal oversight mechanisms. As such, lessons from the evaluation have been shared with relevant ILO offices and can inform future project design, coordination arrangements, and oversight approaches in emergency and crisis-response contexts, helping strengthen the link between humanitarian interventions and longer-term development objectives.

management_response:

Completed

progress:

Achieved

admin_units:

RO-Arab States/DWT-Beirut

title:

Strengthening Management and Oversight Frameworks for Emergency Aid Interventions. For future interventions funded through emergency aid instruments, the ILO Projects Office in Jordan and the ILO Regional Office for Arab States should ensure the adoption of a project-specific management and oversight framework that reflects the complexity and fluidity of such contexts. This includes jointly engaging in strategic planning with partner agencies from the outset, tailoring project design to the local context, and establishing mechanisms for adaptive coordination and decision-making. The ILO Regional Office for Arab States should provide structured and proactive support throughout the project lifecycle, rather than relying solely on demand-driven engagement. Both offices should prioritise staff continuity and institutional memory to mitigate disruption from turnover and ensure that management and technical oversight are consistently aligned with the evolving needs on the ground. This approach is essential to bridge the gap between emergency response and long-term developmental outcomes.

project_symbols:

JOR/20/01/EUR

url:

https://webapps.ilo.org/ievaldiscovery/recommendations/2366710

information_source:

Country Office

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