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Key facts
 
Informal conflict resolution
 
Resolving problems
 
Seeking assistance
 
Staff experiences with informal conflict resolution (pdf Kb 25)
 
Guide to procedures
 
Getting our help
 
Annual reports
 

 
Informal conflict resolution services  
Facilitation | Coaching | Mediation
    
Coaching
Coaching is a service to help you resolve a conflict yourself. Mediator staff or a facilitator will listen to your concerns, help you to identify what is important to you, and to discern what might be important to the other party or parties. We will work with you to take the next steps - whether by referring you to other sources of help, role-playing a difficult conversation, or strategizing a long-term plan.

Read what staff we have coached say about their experiences
 
"…Ensuite, il a suffit tout simplement de mettre en application le conseil dispensé par le Médiateur pour que l'horizon s'éclaircisse et que l'harmonie, la confiance et la bonne humeur règnent à nouveau dans le bureau. En conclusion, je me plais à dire que rien ne vaut une écoute objective et sincère appuyée par des conseils efficaces et réalistes pour aller de l'avant sans chercher à détruire mais plutôt à construire."
 


To contact the Mediator's Office
Email: ourivioassmar@ilo.org | mediator@ilo.org
Tel: +41 22 799 81 83 | Mobile/WhatsApp: +41 79 593 14 62
In person: Room M2-71 at ILO headquarters in Geneva
By mail:
Office of the Mediator
International Labour Office
4, route des Morillons
1211 Geneva 22 - Switzerland
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Further information
 
»Staff experiences (pdf Kb 25)
 
  
 
 
  
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Last update: 1 February 2005